Privacy Policy

Last updated: December 6, 2023

Introduction

Welcome to KnocKnoc’s Privacy Policy. At KnocKnoc Technologies Pty Ltd (“KnocKnoc”), we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines our principles and practices regarding the collection, use, and protection of your personal information when you use the KnocKnoc mobile application (“Mobile Application” or “Service”) and any related products and services (collectively, “Services”).

Please read this Privacy Policy carefully to understand how we collect, protect, and use your personal information. By accessing and using our Software Applications and Services, you agree to be bound by the terms of this Privacy Policy.

Your Privacy, Our Priority

At KnocKnoc, we understand the importance of data privacy and believe that you should have control over who has access to your information. To uphold this commitment, we have established the following privacy principles:

Your Data Is Yours:

We do not sell or provide your data to third parties without your consent. Your data belongs to you, and you have the freedom to share it with your network.

Secure Storage:

Your data is protected by enterprise-grade encryption and robust security measures to ensure its safety.

Safe Sharing:

Each KnocKnoc Card comes with a unique code and web address. Those with whom you choose to share your information can access your details. If they, in turn, share your card with others or their company, additional individuals may have access to your information.

Automatic Collection of Information

At KnocKnoc, we prioritize the security of customer data. We implement a strict no-logs policy and only process minimal user data that is necessary for maintaining our Software Applications and Services. The information collected automatically is used primarily to identify potential cases of abuse and gather statistical insights into the usage of our system. This statistical information is not aggregated in a way that identifies individual users.

Collection of Personal Information

You can use our Software Application and Services without disclosing personal information that could identify you. However, certain features may require you to provide personal information, such as your name and email address. This information may also include:

Personal details (e.g., name, country of residence).Contact information (e.g., email address, physical address).Account details (e.g., username, unique user ID, password).Payment information (e.g., credit card details, bank details).Geolocation data (e.g., latitude and longitude).Specific mobile device features (e.g., contacts, calendar, gallery).

We may collect personal information directly from you through our Software Applications and Services. Additionally, we may obtain personal information from other sources such as public databases, social media platforms, third-party data providers, and joint marketing partners. This information may include demographic details, device information, location data, and online behavioral data. While providing personal information is generally optional, some features may require it for full functionality.

Use and Processing of Collected Information

To provide you with our Software Applications and Services, we need to collect and use certain personal information. The information we collect may be used for various purposes, including:

Creating and managing user accounts.Delivering products or services.Enhancing our products and services.Sending administrative information.Improving the user experience.Enforcing terms and conditions and policies.Protecting against abuse and malicious users.Responding to legal requests and preventing harm.Running and operating the Software Applications and Services.

The processing of your personal information depends on factors such as your location, how you interact with our Software Applications and Services, and applicable data protection laws. We may process your personal information based on your consent, the necessity of fulfilling an agreement, compliance with legal obligations, public interest, or legitimate interests. Some legislations may allow us to process information until you object to it, without relying on consent or other legal bases.

Billing and Payments

For secure processing of payments, we use third-party payment processors. These processors are governed by their respective privacy policies, which may or may not provide privacy protections as robust as our own. We recommend reviewing their privacy policies for further details.

Managing Information

You have the option to delete certain personal information we have collected about you. The specific personal information available for deletion may vary as ur Mobile Application and Services evolve. When you delete personal information, we may retain a copy of the unrevised data as required to comply with our obligations to affiliates, partners, and for the purposes described below. If you wish to delete your personal information or permanently close your account, please contact us.

Disclosure of Information

We may share your information with trusted third parties, affiliates, and subsidiaries when necessary to fulfill requested services or transactions. We do not share personal information with unaffiliated third parties. These service providers are authorized to use your information solely for performing designated functions and are not allowed to use or disclose it for their marketing or other purposes.

We will disclose personal information if required or permitted by law, such as to comply with legal processes like subpoenas or government requests. In case of a business transition, such as a merger, acquisition, or sale of assets, your user account and personal information may be transferred as part of the assets.

Retention of Information

We will retain and use your personal information for the duration required to comply with legal obligations, resolve disputes, and enforce agreements, unless a longer retention period is mandated by law. We may use aggregated data derived from your personal information after you update or delete it, but not in a way that identifies you personally. Personal information will be deleted once the retention period expires. After this, the right to access, erasure, rectification, and data portability may no longer be enforceable.

Transfer of Information

Depending on your location, data transfers may involve transmitting and storing your information in a country different from your own. You are entitled to learn about the legal basis for information transfers to countries outside the European Union or to international organizations governed by public international law. If such a transfer occurs, you can obtain further details by referring to this Policy or contacting us via the provided contact information.

User Rights

As a user, you have certain rights regarding your processed information. These rights include:

Withdrawing consent when you’ve previously given it.Objecting to processing not based on consent.Learning about the processing of your information and obtaining specific details.Verifying the accuracy of your information and requesting updates or corrections.Restricting the processing of your information under certain circumstances.Obtaining the erasure of your personal information under specific conditions.Restricting the processing of your information under certain circumstances.Objecting to processing for direct marketing purposes without providing justification.

Data Protection Rights Under GDPR (European Economic Area Residents)

If you reside in the European Economic Area (EEA), you have specific data protection rights, and KnocKnoc Technologies Pty Ltd is committed to facilitating these rights. You can request access to your stored personal information, request corrections or deletions, object to processing, and more. Please contact us for assistance in exercising your data protection rights.

California Privacy Rights

California users of KnocKnoc are afforded additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). These rights include:

Requesting access to your personal information.Requesting the deletion of your personal information.Requesting corrections to inaccurate personal information.Opting out from the “sale” of your personal information.Opting out of the “sharing” of your personal information for cross-context behavioral advertising.Experiencing non-discriminatory treatment when exercising your rights.Initiating a private cause of action for data breaches.Limiting the use and disclosure of sensitive personal information.

To exercise these rights, California users can contact us at support@knocknoc.me.

Privacy of Children

We do not knowingly collect personal information from children under the age of 18. If you are under 18, please do not provide personal information through our Software Applications and Services without parental consent. Parents and legal guardians are encouraged to monitor their children’s online activities and enforce this policy. If you believe a child under 18 has provided personal information to us, please contact us. Additionally, in some countries, you must be at least 16 years old to provide consent for processing personal information (or have a parent or guardian provide consent on your behalf).

Advertisements

We may display online advertisements and share aggregated, non-identifying information about our customers with advertisers, collected through your use of our Software Applications and Services. We do not share personally identifiable information with advertisers. This aggregated information may be used to deliver tailored advertisements to specific audiences.

Email Marketing

We offer electronic newsletters for voluntary subscription. Your email address is kept confidential and is not disclosed to third parties except when using third-party providers to send emails. We maintain email information in compliance with applicable laws and regulations. In accordance with the CAN-SPAM Act, our emails will clearly identify the sender and provide information on how to contact us. You can opt out of receiving our newsletters or marketing emails by following the unsubscribe instructions or contacting us. Essential transactional emails will still be sent.

Links to Other Resources

Our Software Applications and Services may contain links to external resources not owned or controlled by us. We are not responsible for the privacy practices of such resources or third parties. We encourage you to read the privacy statements of these resources, as their practices may differ from ours.

Information Security

We secure your information on controlled computer servers in a protected environment, safeguarded against unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards to protect your personal information. However, please note that no data transmission over the Internet or wireless network can be guaranteed as entirely secure. While we strive to protect your personal information, factors beyond our control may still pose security and privacy limitations.

Data Breach

In the event of a data breach, where the security of our Software Applications and Services is compromised, and personal information is disclosed to unrelated third parties due to external activity (e.g., security attacks or fraud), we will take appropriate measures. These measures may include investigation, reporting, cooperation with law enforcement authorities, and notifying affected individuals if there is a reasonable risk of harm or when required by law.

Changes and Amendments

We reserve the right to modify this Privacy Policy or its terms concerning our Software Applications and Services in our discretion. We will notify you of significant changes through email or other means of communication. Any updated version of this Privacy Policy will take effect immediately upon posting unless specified otherwise. Your continued use of our Software Applications and Services after the effective date of a revised Privacy Policy constitutes your consent to those changes.

Acceptance of This Policy

By accessing and using our Software Applications and Services, you acknowledge that you have read and agree to all the terms and conditions outlined in this Privacy Policy. If you do not agree with these terms, you are not authorized to access or use our Software Applications and Services.

Contacting Us

If you have any questions or concerns about this Privacy Policy or wish to inquire about individual rights and your personal information, please contact us via the provided contact form or send an email to contact@knocknoccard.com.

We are here to assist you.